เวลารอรับSLA (Service Level Agreement) (SLA) และเงื่อนไขการปรับรีทัช (Retouch)
- Admin
- 4 days ago
- 2 min read
All customers can receive their first retouched photo on the same day of service.
Total Number of Photos | Delivery Time (after service date) |
1 | Within the same day of service. (In urgent cases, customers may request on-the-spot delivery without extra charge.) |
2 | Within 2 days of service |
5 | Within 3 days of service |
10 | Within 5 days of service |
20 | Within 7 days of service |
21–30 | Within 12 days of service |
31–60 | Within 20 days of service |
61–100 | Within 30 days of service |
Retouching Process
After the photo shoot, the photographer will discuss specific retouching requests with the customer and hand them over to the retouching team.
Once the customer receives the files, they may review them. Up to two rounds of revisions are allowed free of charge, according to the retouching scope defined in Section 2.
For the first revision request, the studio will process revisions within the same day if feedback is received between 18:00–21:00. The revised photos will be delivered by 15:00 the following day.
If the original retoucher is unavailable due to a holiday, delivery will be made within 48 hours.
For urgent cases, customers may request a different retoucher, though the studio recommends keeping the same one to maintain consistent quality.
Number of Revision Rounds
Customers may request up to 2 revision rounds per photo after receiving the first retouched file.
Each revision round must include all requested changes at once. Additional requests submitted later will be counted as a new revision round.
Scope of Retouching
Remove blemishes and imperfections on the skin (e.g., acne, redness, moles, freckles, scars).
Minor facial adjustments (e.g., slimmer face, nose and lip shape).
Natural teeth whitening.
Body contouring, especially arms and waist, to enhance proportions according to the golden ratio.
Clothing detail cleanup (e.g., loose threads, lint on fabric).
(Optional) Eye asymmetry correction, depending on client preference for natural look and level of adjustment.
Background correction for full-body shots, especially cleaning the area around shoes.
Hair root filling (up to 2 cm).
Not Possible to Retouch
Nail coloring (affects original concept of photo).
Nail trimming.
Changing hairstyle.
Replacing facial features with those from another photo.
Changing props (e.g., furniture color or shape).
Removing braces.
Altering finger or toe directions.
Removing watch / wrist accessories / rings / necklaces.
Changing poses or main composition of the image (e.g., from standing to sitting).
Adding/removing people or large objects.
Changing clothing patterns.
Applying new makeup.
Adding eyelashes (not related to natural fallout during shoot).
Fixing dissatisfaction with photography style or makeup style.
Extra Services (with Additional Fee)
Hair color change (beyond 2 cm from roots): 400–600 THB/photo (depending on complexity).
Beard removal: 400–600 THB/photo (depending on complexity).
Changing outfit or clothing color: 400–600 THB/photo (depending on complexity).
Removing clear braces: 200 THB/photo.
Removing large tattoos or multiple small tattoos: 400 THB/photo.
Background color change (only white or gray): 200 THB/photo.
Changing overall photo tone (within studio style and editor’s discretion): 300 THB/photo.
Exception: Changing photo from black-and-white to color = same price as purchasing a new photo (refer to branch pricing).
More than 2 rounds of retouching (within original scope): 500 THB/round.
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